Frequently Asked Questions

How can I get information on when our overdue invoices will be paid?

You could:

Send your statement in an excel format to apenquiries@goodmanfielder.com.au and request account reconciliation.

OR

Call 0800 420 490


 

How can I obtain a remittance advice for the last payment?

You could:

Send a request to apenquiries@goodmanfielder.com.au for the last payment and provide your preferred email address to receive future remittances.

OR

Call 0800 420 490


 

Query on rebate and promotion claims.

Please contact:

Rebates & Claims department on
AU: claimsprocessing.mailbox@goodmanfielder.com.au
NZ: nzclaims@goodmanfielder.co.nz


 

Where do I send my invoice?

Send to one of the following:

For Australian Businesses:
accounts.payable@goodmanfielder.com.au

For New Zealand Businesses:
accounts.payable@goodmanfielder.co.nz

For International Businesses:
accounts.payable@goodmanfielder.com.au


Query on Account Setup

Please contact:

Vendor Master Data Department on GFVMD.Mailbox@goodmanfielder.com.au